FAQ: Q55

Link: http://www.ilopia.com/FAQ/FAQ.aspx?id=55

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I have enabled Remote Desktop, but when I try to logon I get the message: "Unable to log you on because of an account restriction". How do I solve this?

First of all, to be able to logon using Remote Desktop, the user must be a member of the Remote Desktop Users group. You can add the user to this group by doing this:

• Right click My Computer and click Properties.
• Click on the Remote tab.
• Click on the button Select Remote Users...
• Add the user(s) you want to have remote access

If the problem persists after doing this, the problem might be that the user has a blank password. In order to access network resources (Remote Desktop, File Shares, etc.), the user cannot have a blank password.